At Puerto Alegre, we are committed to protecting the privacy of our customers and users.

 

1. Information We Collect: When you interact with our automated assistant (chatbot) on Facebook Messenger, we collect basic public profile information (such as your first and last name) and the content of the messages you send.

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2. How We Use Your Information: We use this data exclusively to respond in real-time to your questions regarding our menu, opening hours, location, special offers, and reservation management. We do not use your data for spam or unsolicited advertising.

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3. Third-Party Data Sharing: We do not sell, rent, or share your personal information with any third-party companies outside of the essential services required to run this chatbot (Meta Platforms, Inc. and our automation provider Make.com).

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4. Data Deletion: If you wish to delete your conversation history or any data we may have stored, you can request it at any time by sending us a direct message on our Facebook Page or by contacting us via email at: puertoalegresf415@gmail.com

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Last updated: May 2026.